Notice of Nondiscrimination and Accessibility Rights

Skirball Hospice complies with all applicable Federal Civil Rights laws and we do not discriminate nor treat anyone differently based on race, color, national origin, age, disability, and sex (including pregnancy, sexual orientation and gender identity).

Skirball Hospice provided free aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters; and
• Written information in other formats (large print, audio, accessible electronic formats, other formats).

We provide free language services to people whose primary language is not English, such as:
• Qualified interpreter services; and
• Information written in other languages

If you need any of the above services, please contact the appropriate Compliance Officer below. If you need Telecommunication Relay Services, please call 1-800-833-6384 or 7-1-1.

If you believe that Skirball Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, and sex (including pregnancy, sexual orientation and gender identity), you can file a grievance with Skirball Hospice by contacting the Compliance Officer at:
Skirball Hospice
6345 Balboa Blvd Suite 315
Encino CA 91316
P 818 774 3040
F 818 774 3089

You can file a grievance in person, by mail, or fax. If you need assistance in filing a grievance, the Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal:
https://www.hhs.gov/civil-rights/for-individuals/nondiscrimination/index.html

Or by mail or phone at:
US Department of Health and Human Services
200 Independence Avenue SW Room 509 HHH Building
Washington DC 20201
P 800 368 1019
TTY 800 537 7697
Complaint forms are available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

To file a complaint with the Department of Public Health they can be reached at:
Health Facilities Inspection Division
Home Health, Hospice, CHLF
3400 Aerojet Avenue Suite 323
El Monte CA 91731
P 626 312 1191
F 626 927 9276

To file a complaint with Skirball Hospice accrediting body CHAP:

Community Health Accreditation Partner
2300 Clarendon Blvd
Suite 405
Arlington VA 22201
P 202 862 3413
Website: https://chapinc.org/resources/provider-complaint-investigations/